Effective Date: August 08, 2026

Welcome to ONÓRA Holiday Homes. By accessing or using our website and services, you agree to the following terms and conditions:

1. Booking & Payment

All bookings are subject to availability and confirmation.

Full payment (or a specified deposit) is required at the time of booking to secure your reservation.

Accepted payment methods: credit card, bank transfer, or secure payment link.

2. Check-in & Check-out

Check-in: 3:00 PM | Check-out: 12:00 PM

Early check-in or late check-out is subject to availability and may incur additional charges.

A valid passport or Emirates ID is required at check-in.

3. Cancellation & Refund Policy

Cancellation terms depend on the selected rate plan (e.g., flexible, non-refundable).

No refunds for no-shows or early check-outs.

Eligible refunds will be processed within 7–14 working days.

4. Guest Responsibilities

Guests must follow all house rules, including noise control, cleanliness, and occupancy limits.

Damage to property or missing items will be charged to the guest.

Strictly no illegal activities or parties allowed on the premises.

5. Services & Amenities

Housekeeping services are available upon request unless stated otherwise.

Wi-Fi, toiletries, kitchen appliances, and other amenities are included but may vary by unit.

Temporary unavailability of amenities does not qualify for refunds.

6. Liability

Onora Holiday Homes is not responsible for personal injury, loss, or damage to belongings during your stay.

Use of the property is at the guest’s own risk.

7. Privacy

Your privacy is important to us. Information provided will only be used for bookings, communication, and customer service.

For details, please refer to our [Privacy Policy.

8. Modifications

Onora Holiday Homes reserves the right to amend these Terms and Conditions at any time.

Continued use of our services implies acceptance of any changes.

9. Governing Law

These terms are governed by the laws of the United Arab Emirates.

Any disputes will be resolved under UAE legal jurisdiction.